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Jackpot City is an established online casino with a rich background, having been in operation since 1998. It offers a wide range of games, including slots, table games, and live dealer options.

  • Approved by eCOGRA
  • 24/7 Chat Support
  • Variety of Withdrawal Methods
  • Tournaments available
  • Restricted for US and UK players
  • Refusing to dispute complaints publicly
  • Country Restrictions
  • Limited Payment Method for Currencies
  • High 70x bonus wagering requirement
  • No Sports Betting Section

Jackpot City is a renowned online casino. It has been providing thrilling gaming experiences to players worldwide for many years. With its user-friendly interface, extensive game selection, and exciting promotions, it has become a go-to destination for casino enthusiasts.

Approved by eCOGRA

One of the significant advantages of playing at Jackpot City is its approval by eCOGRA. eCommerce Online Gaming Regulation is an independent organization. It ensures that the casino operates fairly and responsibly. Providing players with a gaming environment that is secure and reliable, instilling confidence and trust.

24/7 Support Availability

At Jackpot City, customer satisfaction is a top priority. The casino offers round-the-clock support. Allowing players to seek assistance whenever they need it. Whether you have a query about a game, a bonus, or a technical issue, the knowledgeable support team is always ready. They will provide prompt and helpful solutions.

Live Chat Assistance

For instant assistance, Jackpot City provides a convenient live chat feature. This enables players to communicate directly with a support representative in real-time, ensuring quick and efficient resolution of any concerns or questions.

Wide Range of Withdrawal Methods

Jackpot City understands the importance of hassle-free banking options. With a variety of withdrawal methods available, including credit cards, e-wallets, and bank transfers, players can conveniently withdraw their winnings. This flexibility ensures that players from various regions can easily access their funds.

Thrilling Tournaments

For those seeking a competitive edge, Jackpot City offers exciting tournaments. Players have the opportunity to demonstrate their skills and engage in friendly competition with fellow participants. These tournaments provide an exhilarating gaming experience. Moreover, an opportunity to win impressive rewards.

Restricted Access for US and UK Players

Unfortunately, one of the downsides of Jackpot City is its restriction on players. Specifically, this restriction applies to players hailing from the United States and the United Kingdom. Residents of these countries are unable to access the casino and enjoy its offerings. However, players from many other countries can still experience the excitement of Jackpot City.

Dispute Complaints Handling

While Jackpot City strives to provide excellent service, it has been criticized for its approach to handling disputes publicly. The casino has faced complaints regarding transparency in addressing player concerns. It is important to consider this aspect before engaging in gameplay.

Restricted Countries

In addition to the restriction on US and UK players, Jackpot City also restricts players from certain countries. This restriction is enforced due to legal and regulatory obligations. It is crucial for players to carefully review the terms and conditions in order to fully understand the limitations and guidelines in place.

Payment Method Limitations

Although Jackpot City offers a variety of payment options, it’s worth noting that not all methods are available for all currencies. It could depend on your location and preferred currency. You may encounter limitations when depositing or withdrawing funds.

High Wagering Requirement

When it comes to bonuses, Jackpot City imposes a 70x wagering requirement. Certainly, it is relatively high compared to other online casinos. This means that players must wager their bonus amount. To be specific, 70 times before being eligible to withdraw any associated winnings. It’s crucial to consider this requirement when deciding to claim bonuses.

No Sports Betting Section

For those interested in sports betting, it’s important to note that Jackpot City focuses solely on casino games. If you’re specifically looking for a platform that offers a comprehensive sports betting experience, you may need to explore other options like 11ic.

Furthermore, 11ic is the best alternative site. They provide sports betting options. You may want to consider checking out 11ic. This platform provides a wide range of sports betting options, catering to diverse preferences and interests. It’s their priority to cater to your preferences. Enhance your overall online betting experience!


In conclusion, Jackpot City is a reputable online casino that provides an immersive gaming experience. Its approval by eCOGRA, 24/7 support availability, and a wide range of withdrawal methods. Also, the tournaments they have are some of its notable strengths. However, it is restricted to US and UK players. Plus, they have faced criticism regarding public dispute handling. This casino also has limitations on payment methods and high wagering requirements. Additionally, it lacks a sports betting section. Overall, Jackpot City offers an entertaining platform for casino enthusiasts. But it is important to consider the highlighted aspects before making your decision.


1. Can players from the United States and the United Kingdom access Jackpot City?

No, Jackpot City is restricted to players from the United States and the United Kingdom.

2. How can I contact customer support at Jackpot City?

Yes, they offer 24/7 customer support, and you can reach them through live chat for immediate assistance.

3. Are there any restrictions on payment methods at Jackpot City?

Yes, not all payment methods are available for all currencies, so it’s important to check the availability of your preferred currency.

4. What is the wagering requirement for bonuses at Jackpot City?

The wagering requirement for bonuses at Jackpot City is 70 times the bonus amount.

5. Does Jackpot City offer a sports betting section?

No, they solely focus on casino games and do not provide a sports betting section.

Jackpot City Details

Withdrawal Methods:
Offers: Welcome Bonus, Deposit Bonus, Casino Bonus, Cashback Bonus, Slot Bonus
Stars Casino: Get $100 bonus cash + 200 bonus spins
Offers: Deposit Bonus and Welcome Bonus
Offers: Deposit Bonus and Welcome Bonus
Stars Casino: Get $100 bonus cash + 200 bonus spins